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Privacy Policy

Effective Date: February 10, 2026

1. Introduction

StratoForce AI, LLC ("StratoForce," "we," "us," or "our") is a Florida limited liability company located at 1018 143rd St. NE, Bradenton, FL 34212. We provide AI Revenue Intelligence as a native Salesforce AppExchange managed package (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at stratoforce.ai (the "Site") or use our Service. By accessing the Site or Service, you agree to the terms of this Privacy Policy.

2. Our Data Architecture

Key Point: StratoForce AI is a native Salesforce managed package. Your CRM data stays inside your Salesforce org at all times. We do not export, copy, or store your Salesforce data on external servers.

  • No external data storage: All processing occurs natively within the Salesforce platform. We do not transmit your CRM data to StratoForce-owned servers.
  • No external callouts to StratoForce: The managed package does not make outbound calls to StratoForce infrastructure.
  • Customer-configured AI providers: If you enable AI features, the package may make callouts from your Salesforce org directly to a third-party AI provider (e.g., OpenAI, Microsoft Azure OpenAI Service, or Anthropic) using API keys you configure. StratoForce does not have access to these keys or the data transmitted to those providers. Your use of third-party AI services is governed by their respective privacy policies.

3. Information We Collect

3.1 Business Contact & Account Information

When you sign up for the Service, request a demo, or contact us, we may collect:

  • Name and job title
  • Business email address
  • Company name and size
  • Phone number

3.2 Billing Information

Payment processing is handled by Stripe, Inc. We do not store full credit card numbers on our servers. Stripe's handling of your payment information is governed by the Stripe Privacy Policy.

3.3 Website Usage Data

We use Google Analytics and similar tools on our Site to collect:

  • IP address (anonymized where required by law)
  • Browser type and operating system
  • Pages visited, time on page, and referral source
  • Device identifiers and cookies

3.4 Communications

If you contact us at hello@stratoforce.ai or support@stratoforce.ai, we retain the contents of those communications for support and record-keeping purposes.

4. How We Use Your Information

PurposeData Used
Provide and maintain the ServiceAccount & contact info
Process payments and manage subscriptionsBilling info (via Stripe)
Respond to inquiries and provide supportContact info, communications
Send product updates and marketing (with consent)Email address
Improve our website and ServiceWebsite usage data
Comply with legal obligationsAs required

5. Information Sharing & Disclosure

We do not sell your personal information.

We may share information only in the following circumstances:

  • Service providers: Trusted third parties that assist us in operating our business (e.g., Stripe for payments, Google for analytics), bound by contractual confidentiality obligations.
  • Legal requirements: When required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
  • With your consent: For any other purpose disclosed to you at the time of collection.

6. Data Retention

We retain your business contact and billing information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Website analytics data is retained per Google Analytics' standard retention settings.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect the information we collect. Because our managed package runs natively on Salesforce, your CRM data benefits from Salesforce's enterprise-grade security infrastructure, including encryption at rest and in transit.

8. Your Rights Under GDPR (EEA Residents)

If you are located in the European Economic Area, you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Our lawful bases for processing are: performance of a contract, legitimate business interests, and consent (for marketing communications). To exercise your rights, contact us at support@stratoforce.ai.

9. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of personal information — we do not sell personal information
  • Non-discrimination for exercising your rights

To exercise your rights, contact us at support@stratoforce.ai. We will respond within 45 days.

10. Cookies

Our Site uses cookies and similar tracking technologies for analytics and functionality. You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.

13. International Transfers

We are based in the United States. If you access the Site or Service from outside the U.S., your information may be transferred to and processed in the U.S. We take appropriate safeguards for international transfers as required by applicable law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated effective date. Your continued use of the Service after changes constitutes acceptance.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: support@stratoforce.ai
  • General Inquiries: hello@stratoforce.ai
  • Address: StratoForce AI, LLC, 1018 143rd St. NE, Bradenton, FL 34212
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