Documentation

Everything you need to install, configure, and master StratoForce AI — your native Salesforce revenue intelligence platform.

🚀 Getting Started

Go from zero to AI-powered pipeline in under 30 minutes.

1

Install the Managed Package

Install StratoForce AI from Salesforce AppExchange. The package includes all custom objects, Lightning components, and Apex classes. Takes under 5 minutes.

2

Assign Permission Sets

Assign one of three permission sets — StratoForce Admin, StratoForce Manager, or StratoForce User — to each user via Setup → Permission Sets.

3

Run the Setup Wizard

Open the StratoForce AI app from the App Launcher. The Setup Wizard walks you through AI provider selection, scoring configuration, and dashboard setup.

4

Start Scoring Deals

Once configured, StratoForce AI automatically analyzes your pipeline. View AI deal scores on Opportunity records and the Revenue Dashboard.

📖 Full Installation Guide →

⚙️ Configuration

Fine-tune StratoForce AI through the AI Settings Hub and permission controls.

🎛️ AI Settings Hub

  • AI Provider selection (Einstein, OpenAI, Azure, Anthropic)
  • Deal scoring factor weights
  • Pipeline stage mapping
  • Revenue forecast models
  • Notification thresholds
  • Custom scoring rules

🔐 Permissions

  • Admin — Full access + settings management
  • Manager — Dashboards, reports, team insights
  • User — Deal scores + recommendations
  • Field-level security on all custom objects
  • Role-based dashboard visibility

🤖 AI Providers

  • Salesforce Einstein — zero config, data stays in SF
  • OpenAI — GPT-4 for enhanced analysis
  • Azure OpenAI — enterprise compliance
  • Anthropic Claude — alternative AI engine

📊 Dashboard Setup

  • Revenue Dashboard layout customization
  • KPI widget configuration
  • Team leaderboard settings
  • Forecast period selection
📖 Full Admin Guide →

✨ Features Overview

20 AI-powered modules and integrations that transform how your team sells.

🎯

AI Deal Scoring

Every Opportunity gets a real-time AI score based on stage velocity, engagement signals, stakeholder mapping, and historical win patterns. Know which deals will close — and which need attention.

📈

Pipeline Analytics

Visual pipeline health metrics, stage conversion rates, deal velocity trends, and AI-powered revenue forecasting. See your pipeline clearly from the Revenue Dashboard.

🗣️

Conversation Intelligence

AI analyzes call notes, emails, and meeting summaries to extract sentiment, key topics, and action items. Never miss a buying signal again.

🏥

Account Health

Composite health scores for every Account based on engagement recency, open opportunities, support cases, and relationship strength. Spot at-risk accounts early.

💡

Next Best Action (NBA)

AI-generated recommendations for each deal — who to contact, what to say, and when to act. Personalized playbooks that adapt as deals progress.

🏆

Gamification

Leaderboards, achievement badges, and team challenges that drive CRM adoption and healthy competition. Make selling fun while keeping data clean.

🔮

Forecast Intelligence

AI vs rep forecast variance analysis, trend tracking, and scenario modeling. Compare what your reps predict against what the AI sees — and track accuracy over time.

⚠️

Risk Alerts

Automated risk detection with nightly batch evaluation. Stalled deals, slipping close dates, and engagement gaps are flagged before they become lost deals.

🎓

AI Coaching

AI-generated coaching tips based on rep behavior and deal patterns. Combined with gamification — badges, leaderboards, and team challenges — to drive adoption.

🛡️

Guardrails & Governance

6-section AI governance: privacy controls, access rules, approval workflows, keyword blocking, rate limits, and scope restrictions. Every AI decision is logged and governed.

📊

Canned Reports & Dashboard

12 out-of-the-box reports across 3 report types (Deal Scores, Pipeline Snapshots, Forecast Analytics) plus a dark-themed executive dashboard.

🔗 Integrations

Connect your entire revenue tech stack with native integrations.

💬

Slack

Block Kit rich messages, Deal Room auto-updates, daily pipeline summaries, and severity-based filtering. Get AI insights where your team already works.

👥

Microsoft Teams

Adaptive Cards for rich notifications, Deal Room channels, daily summaries, and severity filtering. Full parity with the Slack integration.

🎥

Meeting Transcripts

Auto-import transcripts from Zoom, Google Meet, and Microsoft Teams meetings. AI analyzes sentiment, topics, and action items automatically.

📧

Outreach / SalesLoft

Sync email sequence engagement data — opens, clicks, replies, and bounce rates — to enrich deal scoring and next best action recommendations.

🔔

Generic Webhooks

HMAC-signed webhooks to any endpoint — Zapier, Make, or your custom systems. Trigger external workflows from any StratoForce AI event.

🛠️ Admin & Platform

Enterprise-grade administration, setup, and data management tools.

🧙

Setup Wizard

6-step guided setup gets you from install to AI insights in under 10 minutes. AI provider, scoring, notifications, integrations, and more — all configured.

🎛️

AI Settings Hub

18-panel central administration console with contextual tooltips. Every setting in one place — scoring, integrations, guardrails, licensing, and more.

📥

Bulk Data Import

CSV and JSON import with field mapping, validation, and error reporting. Quickly seed historical data or migrate from other platforms.

📈

Historical Accuracy Tracking

Track AI prediction accuracy over time with nightly evaluation jobs. See how deal scores and forecasts compare to actual outcomes.

8 Scheduled Jobs

Automated batch processing: pipeline snapshots, forecast snapshots, risk evaluation, accuracy tracking, badge evaluation, and more — all running on schedule.

🔑

License Management

3-tier gating (Trial / Starter / Enterprise) with per-user licensing, upgrade banners, and usage tracking. Trial unlocks all features for 30 days.

📦 Platform at a Glance

93
Apex Classes
56
LWC Components
29
Custom Objects
18
Settings Panels

🛡️ Guardrails & Governance

Real enforcement, not checkbox theater. Every section is wired to backend services.

🚫 Prohibited Actions

Define actions AI should never recommend — excessive discounts, competitor negativity, unapproved feature promises. Built-in defaults plus custom rules with keyword matching. All enforced at the NBA engine level.

📏 AI Limits

Max discount thresholds, recommendation caps per user per day, and minimum confidence scores. Prevents AI overload and ensures only high-quality suggestions reach your reps.

📝 Audit & Logging

Every AI decision — scores, recommendations, blocked actions, user executions — is logged to AI Audit Log records. Configurable retention period with automatic purge scheduling.

🔒 Data Privacy

PII masking strips names, emails, phone numbers, and SSNs before any data reaches external AI providers. Sensitive field exclusion lets you block specific fields from AI analysis entirely.

👁️ Human Oversight

High-impact actions require manager approval before execution. AI-generated content is visually flagged. Users can submit feedback on recommendations for continuous model improvement.

👤 Role-Based Access

Granular permission matrix — control who can view scores, see insights, execute actions, and configure AI settings. Four default roles (Admin, Manager, Rep, Read Only) fully customizable.

❓ Frequently Asked Questions

Quick answers to common documentation questions.

Enterprise Edition, Unlimited Edition, and Performance Edition with Lightning Experience enabled. Developer Edition is supported for evaluation.
No. Salesforce Einstein works out of the box with zero configuration. External providers (OpenAI, Azure OpenAI, Anthropic) are optional for enhanced capabilities.
Package installation takes under 5 minutes. The Setup Wizard takes 5–10 minutes. Most teams are fully operational within 30 minutes.
100%. StratoForce AI is entirely Salesforce-native — all data stays in your org. With Einstein, AI processing also stays within the Salesforce trust boundary. External AI providers are optional and admin-configured.
Yes. The AI Settings Hub lets you adjust weights for every scoring factor — stage velocity, engagement, stakeholder coverage, deal size, and more. You can also create custom scoring rules.
Visit our Support page for technical support, sales inquiries, or use the in-app Setup Wizard for guided configuration.

Need More Help?

Our team is here to support you every step of the way.